The Best of ACE 2020 webinar series brings our most popular roundtable sessions directly to you.
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Taking WFM to the Public Cloud
There is a growing consensus that the future of contact center software is ultimately software as a service (SaaS) delivered from public cloud providers such as Amazon Web Services and Microsoft Azure, with WFM often being the solution that is first to be migrated. But customers are divided on this issue. In this session we'll try to reconcile the differences of opinion and understand what the underlying barriers and drivers really are.
Facilitated by: Bob Moore Senior Manager, Product Marketing
Presented by: Eric Hagaman, Senior Product Manager and Akbar Riahi, Field Product Director
Thursday, December 3, 2020
10:00 AM Eastern Standard Time
11:00 AM Brasilia Standard Time
3:00 PM GMT
4:00 PM Central European Time
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