Aspect's product and customer care teams are hosting an ongoing series of topic-driven webinars and live Q&A sessions specifically for customers. We'll focus on addressing your immediate concerns and help you align many of the systems and capabilities you already have in place to enable and manage your at-home agent workforce.

Register now for this important session!

Thursday, May 7, 2020 - 12:00 PM EDT / 9:00 AM PDT / 17:00 BST

Guide to a Resilient Contact Center
How Will Your Virtual Contact Center Change the Way Your Agents Work?

A crisis forcing remote work has proven to be more challenging for contact centers than other information workers. Now that everyone has a few weeks of experience in this new workflow, how has this impacted your culture, agent performance and overall operations? Join this webinar to hear Aspect partner, Intradiem, share what customers have learned, how they plan to keep up with agent engagement initiatives, and why the virtual contact center looks like a good strategic plan for the long term.

See our other Guide to a Resilient Contact Center sessions