We are excited to announce the next installment in our 2019 series of ASUGA webinar series designed to provide insight and value to all ASUGA Members. The webinar topics are selected with your needs in mind and focus on industry trends, best practices, tips and tricks and also include demonstrations and Aspect product updates. The ASUGA webinar series brings topics to you from thought leaders around the world as well as Aspect product experts.

As an ASUGA member you’re invited to join us for our next live webinar. Not an ASUGA member? It's easy to join, CLICK HERE for more details.

Leader Self-Service
Presenter:  Dr. Rick Wemmers, Rapid Business Development Expert
Date: Thursday, November 14, 2019
Time: 2.00PM - 3.00PM EDT

Being a successful leader in today’s contact center world requires new talents, thought processes, new behaviors, fresh pro-active actions and challenging the ‘status quo’. Some of these actions are difficult to start or complete. Some you may not agree with….BUT leadership success requires change. This webinar will provide fresh insights, practical action steps, tactics and encouragement for those who sincerely want the rewards that come from being a good and effective leader.

In this webinar, rapid business development expert, we’ll share these three vital areas:

  1. What is your current image as a leader? (From yourself and others)
  2. Three powerful, proven strengths for being a strong leader—now or in future!
  3. First action steps for those who want to be better leaders