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We are excited to announce the next installment in our 2019 series of ASUGA webinar series designed to provide insight and value to all ASUGA Members. The webinar topics are selected with your needs in mind and focus on industry trends, best practices, tips and tricks and also include demonstrations and Aspect product updates. The ASUGA webinar series brings topics to you from thought leaders around the world as well as Aspect product experts.
As an ASUGA member you’re invited to join us for our next live webinar. Not an ASUGA member? It's easy to join, click here for more details.
Be Proactive: Get Out in Front of Your Customers
Presenter: Michael Kropidlowski
Date: Thursday, June 13, 2019
Time: 2:00PM – 3:00PM EDT
The right proactive engagement strategies can improve your company’s brand image and create a lifetime connection with your customers. Understanding your customers’ needs provides your organization with the information that makes it possible to not only meet but exceed expectations and provide the best service experiences possible.
In this webinar we’ll discuss how:
- To stay a step ahead of customer requests by deploying proactive notification strategies
- Applying customer intelligence to create smarter communications ensures outbound messages are not only relevant and timely but also personalized
- To differentiate your organization from your competitors by saving customers time and streamlining their experiences
Presenter:
Michael Kropidlowski |