We are excited for the next installment in the 2020 ASUGA webinar series, designed to provide insight and value to all ASUGA Members. Webinar topics are selected with your needs in mind and focus on industry trends, best practices, tips and tricks and also include demonstrations and Aspect product updates.

Join us on the second Thursday of each month at 12:00 PM EDT for the 2020 ASUGA webinar series. We’ll bring you topics from thought leaders around the world as well as Aspect product experts.

Not an ASUGA member? It's easy to join, CLICK HERE for more details.

See What's New with Aspect® Workforce Management™
Presenter:  Eric Hagaman, Sr. Product Manager, Workforce Management, Aspect

Date:  Thursday, June 11, 2020
Time:  12:00PM – 1:00PM EDT

Aspect Workforce Management (WFM) has been a leader in the contact center workforce management industry for decades and Aspect plans to keep it that way. In July, Aspect will release version 20 of our flagship WFM solution. Full of powerful new features, it will make the job of the workforce planner and the employee even easier and more efficient — especially in the work-from-home environment.

Attend this ASUGA session to learn about these exciting new features. Plus, get a sneak peek at what will be available later this year and in 2021.

Eric Hagaman

Sr. Product Manager, Workforce Management, Aspect