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The ASUGA webinar series is presented to you by thought leaders from around the world.
Speech Analytics Demystified
Date: Wednesday, October 31, 2018
Time: 2:00 p.m. – 3:00 p.m. EDT
Presenter: Mary Ward, Senior Solution Consultant, Aspect Software
Speech analytics used to be considered a luxury in the contact center, partly because the technology behind it was not well understood and the business case evolving. But times have changed - the tools have advanced and the ROI for this remarkable technology is now proven.
Contact centers struggling to increase revenue, reduce cost, improve interaction quality and ensure compliance should be considering speech analytics as an operational silver bullet. Join this webinar for a demonstration of how this technology works on real customer data, and solve the mystery of how it can benefit your contact center.
Register now to attend!