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Aspect | 2325 East Camelback Road, Suite 700 | Phoenix, AZ 85016 | 1-888-547-2481
What’s New in Aspect® Unified IP®? Register and Find Out
Our unified platform that helps contact centers deliver remarkable customer experiences across every conversation and every channel keeps getting better!
Learn more about the latest features and capabilities of Aspect Unified IP and Advanced List Management.
We’ll share:
- The Most Recent Product Enhancements and Integrations
- Increased Control and Efficiency for Outbound Compliance
- Security, Flexibility, and Resiliency Initiatives
- Interoperability of Applications in the Hosted/Cloud Environment
- Maximizing Business KPIs to Drive Successful Engagement Outcomes
Date: Thursday, February 1, 2018
Time: 11:00 AM EST
More exciting news: Aspect has teamed up with Afiniti, a leader in the use of applied artificial intelligence technology to enable real-time, optimized pairing of individual contact center agents and callers. The Afiniti integration leverages existing investments in Aspect Unified IP and Advanced List Management customer engagement capabilities, supporting both inbound and outbound Aspect Unified IP voice workflow scenarios. You will want to learn about this unique technology for contact centers.
Presenters:
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Michael Kropidlowski Director, Product Marketing, Aspect |
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Kelly Burke Director, Interaction Management, Aspect |
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Neil Karani Sr. Product Manager, Interaction Management, Aspect |
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Don Hudecek Sr. Product Manager, Interaction Management, Aspect |